Effective date: January 1, 2026
Welcome to Darden Logistics Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our logistics services, websites, and communications. We operate in the USA and support shipments across Massachusetts and surrounding regions. By engaging with our services, you acknowledge that you have read this Policy and understand how your information may be processed for the purposes described below.
We collect information that you provide directly, such as contact details, company role, shipment references, pickup and delivery addresses, scheduling preferences, and communication records. We also gather technical data through cookies and similar tools, including IP address, device characteristics, browser type, pages viewed, and timestamps. Operational data may include routing choices, handling notes, proofs of delivery, signatures, and images documenting condition at handoff.
We use information to deliver and improve logistics services; manage scheduling and routing; verify identity and authorization; communicate updates; provide support; monitor performance; maintain security; and comply with applicable laws. Aggregated analytics help us understand route reliability, dwell patterns, and resource needs. When we send updates or newsletters, you can opt out through provided preferences at any time.
We may share information with service providers supporting transportation, warehousing, technology, and customer support. Disclosures also occur when required by law, regulation, or legal process, and when necessary to protect rights, safety, and property. If we engage new partners, they are expected to handle information according to contractual safeguards and applicable standards.
Cookies assist with session management, preferences, security, and analytics. You can manage cookies through browser settings and our on-site choices. Certain core features rely on cookies for proper function. For additional details about data handling, please review our operational notices and related materials linked from this site.
We retain information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by category, considering operational requirements, statutory limits, and security controls. When data is *** longer required, we apply deletion or de-identification methods designed to reduce risk.
You may request access, updates, or deletion where applicable. You can adjust communication preferences and unsubscribe from marketing messages. Depending on your location and role, additional rights may apply under relevant laws. We will respond within reasonable timeframes consistent with our obligations.
We apply administrative, technical, and physical measures designed to protect information. These measures include access controls, training, and monitoring. While safeguards reduce risk, *** method of transmission or storage is entirely free of vulnerabilities. We continually review controls and update practices as systems evolve.
Our primary operations are in the USA. When information is processed in other jurisdictions, local laws may provide different protections. We take steps intended to maintain appropriate safeguards during such processing.
Our services are directed to business audiences and are not intended for children. If we learn that information was provided by an ineligible individual, we will take reasonable steps to remove it.
We may update this Policy to reflect changes in services, laws, or practices. The “Effective date” indicates when the latest revisions took effect. Material updates will be highlighted on this page or through direct communication when appropriate.
If you have questions about this Policy or our data practices, contact Darden Logistics at support@dardenlogistics.com or by phone at +16175550198. For legal notices related to our operations, please refer to our Legal section available through the site menu.
